Azure Communication Services: March 2024 Updates You Need to Know

Alright, folks, buckle up because Azure Communication Services (ACS) just dropped a batch of updates that’ll make your dev life a little smoother and your apps a lot smarter. Whether you’re building chat, voice, or video features, ACS has some shiny new tools to simplify your workflows and impress your users.

Let’s break it down.


Limited Access User Tokens: Now Generally Available

Ever wanted to give your users just enough access to get the job done without opening the floodgates? Meet Limited Access User Tokens. These beauties let you control what users can and can’t do—like joining a call but not starting one.

Think of it like a VIP pass that only gets you into the lounge, not backstage. Perfect for scenarios where security and controlled participation are a must. And yes, it’s available right now for you to play with.


“Try Phone Calling” (Public Preview)

Imagine this: you’re setting up telephony in your app, but you’re not 100% sure the setup actually works. Enter “Try Phone Calling”, now in public preview. This feature lets you make test calls directly from the Azure portal. No code. No app. Just you, a test call, and sweet, sweet confirmation that everything’s running smoothly.

This works with both PSTN (Public Switched Telephone Network) and direct routing setups. It’s like a “Hello, World” for phone calling.


UI Native Library Gets a Boost

The Native UI Library just got a couple of upgrades that’ll make your users love you even more (or at least blame you less when something goes wrong):

  1. User Facing Diagnostics (UFD): Think of this as your app whispering helpful tips to users. Muted mic? Bad network? UFD lets users know in real-time so they can fix issues themselves. No more “I can’t hear you” panic in the middle of a call. It’s available now, so start showing off your polished UX skills.
  2. iOS CallKit Integration: For all the Apple fans out there, ACS now integrates with iOS CallKit (in public preview). Your calls will feel native, with built-in notifications, call history, and even call hold. It’s like giving your app a little iOS magic wand.

PSTN Direct Offers Expanded

PSTN Direct Offers just leveled up with availability in 42 countries. That’s 400+ new cross-country offers, making it easier to integrate phone calling into your app no matter where your users are.

If you’ve been dreaming of adding PSTN calling for global users, this update is basically your green light.


Why These Updates Matter

Azure Communication Services just made it a lot easier to build reliable, secure, and scalable communication features into your apps. From tighter access controls to test calls and diagnostics, these tools are all about making your life easier and your apps better.

You can dive into the nitty-gritty here: Azure Communication Services Updates. Or just fire up the portal and start playing around. You’ll thank yourself later.

Now, go forth and communicate like the app-building rockstar you are.